Attensa Online is up and running and users can log into their accounts.
We have completed the installation of new hardware that increases storage capacity five fold and adds redundant systems for back-up of subscriptions and articles. We have also implemented a more efficient file allocation system.
If feeds are missing, export your OPML file from Attensa for Outlook or other source and import it into Attensa Online. After you export your OPML file, go to Attensa Online and select the tool icon and the import button.
If you are using Attensa Online with the Attensa Toolbar for Internet Explorer or Firefox. You can find your OPML file in C:\Documents and Settings\Your Windows User Name\Application Data\Attensa
Our support team is ready and willing to help any customers get up and running again.
We'd be the first to admit we didn't handle this perfectly. We should have done a better job keeping our customers up to speed on our status. It's difficult to predict service resortation times when you are in the thick of diagnosis and problem solving. We are continuously working to improve our performance and give you the user experience you deserve.
We appreciate your patience. Thank you.