If you are looking for insights into the role of social networking in the Enterprise, you need to subscribe to Dion Hinchcliffe's Enterprise 2.0 blog.
In today's post he looks at the new Gartner Hype Cycle report.
Gartner sees collective intelligence as the most important trend coming from the application of Web 2.0 technologies to solve business problems.
Here's the Gartner definition:
collective intelligence: an approach to producing intellectual content that results from individuals working together with no centralized authority. This is seen as a more cost effective way of producing content, metadata, software and certain services.
"That might be because Web 2.0 offers a sort of inverted way of looking at the way we do things now. Web 2.0 frequently embodies the emergent and freeform instead of the predefined and structured. It's often bottom-up instead of command-and-control. It's self-service instead of being mediated."
Both the Gartner report and Dion's analysis make the point that companies who have a clear vision and plan for putting social networking to work behind the firewall will have a clear competitive advantage.